Appeals and complaints (for current students)
Advice on how to make informal or formal complaints about the delivery or quality of services received, or the delivery or quality of teaching, tutorial support, supervisory provision or any other matters relating to your programme of study.
Our Commitment
We encourage all students to read the Our Commitment partnership document, which sets out the expectations of both the University and of students in order to help ensure the best learning experience.
Complaints
For informal or formal complaints about the delivery and quality of services received, or about the delivery and quality of teaching, tutorial support, supervisory provision or any other matters relating to a programme of study.
Specific complaints and appeals policies
Use the links below for and appeals relating to specific queries.
Download complaints forms
Information for students submitting a complaint (PDF)
Complaint late submission request form (Word)
Complaint late submission request form (PDF)
Case review request form (Word)
Case review request form (PDF)
There are separate procedures for admissions complaints and appeals for prospective students applying to study at the University.