Contact SSiD
SSiD is a key student service, answering a wide range of enquiries every day. We also aim to provide a comprehensive referral service in the very small number of cases where we are unable to assist directly.
Location
Level 3
Students' Union building
Western Bank
Sheffield
S10 2TG
Live chat
Open from 10.00am to 12.00pm and 2.00pm to 4.00pm, Monday to Friday, our live chat service is for staff, third parties and graduates who are unable to come onto campus.
Email service
Open from 10am to 4pm Monday to Friday, our email service is for students who are unable to come onto campus, eg students on placement, distance learners, etc.
- Academic verification (third parties)
- Degree certificate (after graduation date)
- Digital Transcript of qualification
- Letters confiming degree (after award date)
- Transcript of qualifications (after graduate date)
We encourage you to come to the SSiD walk-in centre in the Students' Union for a quicker service (number 120 on the University Location Map).
Opening times
Opening times for graduate and third party enquiries will be:
Monday to Friday - 10.00am to 5.00pm
Information for students
The Student Services Information Desk (SSiD) answers a range of general student related enquiries